Matthew N. Reaves, CPC
To Whom It May Concern; This letter is to recognize and formally recommend Mr. Dan Carroll, President of Monmouth Computer Associates, Inc. who I have known and done business with since 1999. An enterprising young man, Dan took over the technical support for my company on an outsourced basis. Dan has a “charge forward” attitude and employed years of PC and Networking Technical Support background to supporting all of the issues my small company of 5 has. Initially, there were a few products and systems that Dan did not have experience with, but inside of one day he could deliver a solution to almost any problem. One challenging instance a few years back was when I ordered a full HP-Compaq ML370 Server and asked Dan to set up the newest versions of Windows Server and Citrix Server as well as Tape Backup, Virus Protection, etc… on it. With no experience in Citrix and a technical Support number at HP and Citrix that was, in a word, useless, Dan was turn up the system and have us all working on it in only a few days. It is my hope to call some well deserved attention to Dan Carroll and to tell anyone who needs a knowledgeable computer support person to take note of him too! His personal care and friendliness help as well!