Why Choose Our Business Technology Support Services?

Name: Monmouth Computer Associates
Price range: $$

Imagine if you Never Had to Deal with Computer and Network Issues Again...That’s Our Job – Not Yours!

Who is Monmouth Computer Associates?

Since 2004, Monmouth Computer Associates has been a locally recognized Business IT Expert. We are a team of IT professionals who specialize in providing Expert Technology Support & Solutions for Businesses and Government Organizations in Monmouth, Ocean and Middlesex Counties, New Jersey. We have helped thousands of clients with their technology challenges. Our technicians are certified, seasoned professionals, who want to make sure your technology “Just Works.”

Local Business IT Experts Since 2004

How Can We Help Your Business?

In this technology driven world, IT reliability is essential in keeping productivity to its maximum potential. Through proactive maintenance, monitoring and support, we can keep downtime to a minimum. IT systems require regular maintenance to ensure proper functionality and minimal disruptions of services. We look for small errors and warning signs that allow us to address them before they turn into big problems that may cause outages, downtime, loss of productivity and corruption of data. Our services provide complete IT services with a fixed, predictable cost for your business.

We’re Your Technology Partner - Our goal is to make sure technology is your businesses greatest asset. We’ll make it stress free!
Significantly Increase Productivity - When your systems are running at peak efficiency, your employees can get more done in a shorter amount of time.
Virtually Eliminate Downtime - Computer failures, malicious activities, hackers, etc., all could bring a business to a grinding halt.
Protect Customer Information & Reduce Liability - Business have an obligation to protect their systems from hackers that may attempt to access private and proprietary information.
24 x 7 x 365 Monitoring -Giving you peace of mind knowing your network is protected.

Expert Technology Support & Solutions

What Does Our Service Include?

Highly Recommended on Google

Jersey Shore Chamber of Commerce Member

A+ Rating with the Better Business Bureau

Always 100% Guaranteed Services

Depending on your service level, our support plans include:

24 x 7 x 365 Proactive Maintenance & Monitoring
Allows us to perform all the required maintenance tasks while making sure small issues don’t turn into significant problems.

Unlimited On-Site IT Support
We can dispatch and have a technician at your location to resolve any issues as needed. 24 hours a day - 7 days a week - 365 days a year.

Unlimited Remote IT Support
Virtual “Help Desk” for you all your employees. Our experienced IT technicians are standing by ready to resolve any issue that may arise. 24 hours a day - 7 days a week - 365 days a year.

Workstation, Server & Network Security
Real-time defense from everyday threats. Protection from Viruses, Malware and Malicious web sites.

Security Updates and Patches
Operating systems and software need to be updated and patched on a regular basis. We'll monitor and install any required updates.

Data Backup
Your data must be protected. Fully monitored on-site as well as HIPAA compliant cloud data backup to protect your data,

Quarterly On-Site Technician Visits
Regular visits to make sure all IT systems are running smoothly. Physical equipment maintenance and cleaning performed as well.

Annual High-Level IT Meeting
Your “Virtual CTO”. Scheduled meeting to discuss business objectives and solutions which would align with those objectives.

Small Business Technology Support Services

Starting the Process

What is Initial Onboardoing?

When you sign up for any of our support plans, we will schedule to perform an initial and extensive onboarding process. This process allows us to streamline all your systems, make sure security is in place and allows us to begin our monitoring and support services effectively. The initial onboarding is performed on all workstations and servers on your network.

Install all missing operating system security patches.
Install necessary software updates.
Check for and remove any malware, viruses, or adware.
Verify security and protection is enabled and functioning properly for us to monitor.
Physically clean all equipment, including internal cooling fans, heatsinks, etc.
Remove all un-necessary software that would negatively impact performance.
Check internet browsers and implement security and protection measures.
Validate integrity of all internal and external hardware components. Determine approximate age and potential need for upgrade or replacement.
Review, modify and/or implement an effective data backup and protection strategy.
Test WAN connectivity and ensure adequate bandwidth and connection quality.
Perform a site survey for Wi-Fi coverage and test available bandwidth.
Make sure adequate Wi-Fi security is in place and adjust as needed.
Analyze router and firewall for adequate protection. Update and modify as needed.
Analyze the entire network for security and performance.
Review and assist with any necessary compliance issues.
After we have completed this initial onboarding, we will schedule a meeting with management to discuss our findings and advise if any major changes are required.

Client Testimonial - Offshore Pools

Meet Michael Newman, from Offshore Pools in Brick Township, New Jersey. Michael describes how working with Monmouth Computer Associates for the past 15 years has helped his business succeed.