Business Technology Support

Need Business Technology Support?

Since 2004, Monmouth Computer Associates has been a locally recognized small-business IT expert. We have helped thousands of clients with their technology challenges. Our technicians are seasoned professionals, who want to make sure your technology “Just Works.”

Is your technology optimized and running as efficiently as possible?

Using the same computer day in and day out can cause a user to become unaware of the slight changes in the way their system is functioning. With each use, dust builds up in the fans, the drive spins slightly slower, and hidden malware appears. Without regular maintenance, these small changes can quickly escalate into larger issues, all of which can be prevented. Every 3 months, we come onsite to physically clean out the internal components of the computer, check the status of the drive, remove any malware, and more. This regular maintenance ensures your technology is running as efficiently as possible and significantly extends its life

Are you protected from today’s latest threats and hackers targeting your
systems?

Every day, scammers and hackers are inventing new methods to steal company and user information, money, and identities. They can control systems without the user’s knowledge, hold sensitive information for ransom, and make you pay for a problem on your computer they created. Being attacked from these scammers can cost you time and money just to make everything normal again. We make sure your system is secure from these threats and offer support on how to prevent further incidents.

Do you have a backup of your data should you experience some sort of data loss or theft?

It happens to everyone. Coffee spills, drops, theft, or a failed drive can feel catastrophic if all of your data is on your computer and you are unable to access it. But what if you did not have to worry in the case of an accident? That is what we are here for. Before a mishap occurs, we take all precautions to make sure your data is not gone forever. Our experts guarantee your information is accessible and secure regardless of the circumstance.

Are you able to remotely access your network?

Do you need to print something from your home device to your business printer? Do you need to work on documents while traveling that are located on the office system? Seamless working from any location can be essential and keeping your business running, especially when you are busy. As experts in networking, we design a network that “just works” for you and your business needs to minimize downtime and maximize productivity.

Are you able to access your email from any device (computer, phone, tablet, etc.)?

Prompt communication within a business and clients is essential for a successful workflow. Email is often a key resource in communicating information. When emails are urgent or contain essential details, it is vital that it can be accessible regardless of situation. Our technicians set up your email to synchronize between all devices so you are always updated.

Who is actively monitoring and updating your systems?

Let the professionals handle your regular computer needs so you can focus on the success and growth of your company. We perform regular updates so you don’t have to worry about downtime and monitor your system to detect any small occurrences before they become large, costly issues. With 24/7 monitoring, you are always covered.

Do you have a continuity plan should a disaster or catastrophic event occur?

Who do you call when something is not working properly?

Manufacturer tech support is often not helpful. Your employee who is good with computers cannot carry the full IT load. A business needs someone who is experienced and whom they can trust to call whenever a problem occurs. We are ready and available to handle all of your computer needs, whether through a remote session or onsite visit.